FAQ errors with scanning
Filip Darj
2025-02-03 09:34:17 +0100
Scanning is slow
- The scanner can "hang" on a wifi-access point, which does not give the best coverage or range.
- Solution: Turn Wifi off, on again and reconnect.
- Solution: Close the app and restart it.
- Solution: Restart the scanner.
- The scanner can "hang" on a wifi-access point, which does not give the best coverage or range.
Scanning not registrered
- It might be that you hear sound or vibration, but the scanner does not scan.
- Solution: Turn off wifi and turn it on again to reconnect.
- It might be that you hear sound or vibration, but the scanner does not scan.
No response on scanner
- Check internet connection. Even though you are logged into the app, and checked the connection where you got the scanner, it does not necessairly mean you have internet at the entrance you scan.
- Solution: Open a browser and try an internet page you have not cached on the scanner. Restart the wifi to reconnect.
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