How to add an external user
In some cases organisations want to share sales and reporting access. This can be set on the event(s) it applies to. Go to the tab Access Rights in Administration > Data > Events. For sales and reporting access select Local users + Specific users. Now specific users can get access by connecting their user to the event.
User already exists
Sometimes a user (e.g. a promotor) has to be added and a message appears telling the user already exists, added by one of the theatres.
When a user already exists it is not possible to add a new user as usually is done. However, it is still possible to add the user as an external user to the events it applies to under the tab Access rights.
Add the complete e-mail address and click on Add external. The user can log in with the account created by the other theatre and will see all events the user has access to in all theaters.
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