An allocation is created to block seats or to connect a specific ticket type to specific seats in the hall, e.g. press, VIP, campaign or wheel chair.

Create an allocation


To create an allocation, navigate to Administration - Venues - Allocations and click Add allocation in the upper right corner. 



Name: The name of the allocation. 
Abbreviation: Visible on the allocated seat in the hall view. Use 1-2 letters.
Icon: If desired one can use an icon instead of an abbreviation to highlight the allocation on the seat in the hall view.
Blocked: Define if the seat should be blocked and also not be counted into the total capacity of the hall. Blocked seats are also hidden in the online buying process. 

Access Rights


User access:  If set to No, all users with sales access will be able to sell tickets in this allocation. If set to Yes, it is possible to define which specific users have access to the allocated seats.
Users: Define which users that should have access to the allocation. 

Allocate seats

Numbered hall 

To allocate seats, navigate to the seat map for an event, choose the seats that should be allocated and click Allocate in the lower right corner. 


In the next step, choose which allocation that should be given to the seats. If you would like to use an alternative name for the allocations it can be set under Allocation name (e.g. if for this specific case you want the allocation called VIP to be named VIP - Mamma Mia. It is also possible to set if the allocation should expire at a certain date and time by set Expires to Yes and then choosing the time. Click Save once all settings are set.


Unnumbered hall

To make an allocation in an unnumbered hall, first choose the number of tickets that should be allocated. It does not matter which ticket type is used. 


When the desired number of tickets has been selected, click Allocate in the lower right corner and apply settings and rules the same way as with allocations in numbered hall. 

At the top just below the price zone field, there will now be a box for each allocation that has been added to the event. There is also a number in the same box which indicates how many tickets that are included in the allocation.


Remove allocation

To release allocated seats regardless of if the hall is numbered or unnumbered you select the allocated seats, click Allocate and choose Clear allocation and click Save.




In the hall view, you can click the symbol for allocation statistics to the right to view detailed allocation statistics for the event.


Copy allocations to other events

It is possible to create allocations in one event and then copy them to other events,  to the configuration of the hall, or to create a new configuration based on the changes you have made.

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Sell tickets from an allocation in special offer

It is possible to sell tickets from a specific allocation directly in a special offer. This makes it possible to e.g. offer a special group of customer selected seats or discounted single seats.

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