Web profile

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A web profile can be created by the customer online, either in the last step of the buying process or via direct link (e.g.. https://tix.se/en/login/).

Orders

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In the Order tab, the customer can see all of his/her orders for future and past events. One can click each order to get to its order page and add products, review receipts, change date/seats along with downloading tickets and vouchers.

Edit profile

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In Profile, the customer can change permission consent and customer information.

Offers

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If the customer has access to special offers, they will be present in the Offers tab. Read more about this in the special offer article.


Connection to customer card


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When a web profile is created by a customer upon ticket purchase it is automatically connected to a new customer card in box office.

If the customer already has a customer card in BoxOffice and creates a new web profile, it will not automatically connect to the existing BoxOffice customer card.

A user in box office can however connect a customer card to a web profile via the Connect web user button.