Web profile


A web profile can be created by the customer online, either in the last step of the buying process or via direct link (e.g.. https://tix.se/en/login/).



In the Order tab, the customer can see all of his/her orders for future and past events. One can click each order to get to its order page and add products, review receipts, change date/seats along with downloading tickets and vouchers.

Edit profile


In Profile, the customer can change permission consent and customer information.



If the customer has access to special offers, they will be present in the Offers tab. Read more about this in the special offer article.

Connection to customer card


When a web profile is created by a customer upon ticket purchase it is automatically connected to a new customer card in box office.

If the customer already has a customer card in BoxOffice and creates a new web profile, it will not automatically connect to the existing BoxOffice customer card.

A user in box office can however connect a customer card to a web profile via the Connect web user button.