Venues & Halls.

Venue and hall is where the event is hosted. Normally the Venue is the building. E.g. The opera house, inside the house there are multiple halls e.g. The great stage, the small stage, the back stage etc. In a venue, address information and geographical location are defined. In a hall, number of seats are defined.

Create a venue

Navigate to Administration - Venues - Venues and press Add venue in the upper right corner. 


Name the venue, give it an abbreviation and enter its address. Press Save or Save & create hall. Note!

  • It is possible to use Find location to find the coordinates based on the venue name.
  • The name and address can be edited afterwards. 

There is a dedicated tab for Translation of the Venue name.

Create a hall

Create numbered hall

Numbered halls is created by Tix Support. 

Create unnumbered hall


To create a hall, navigate to Administration - Venues - Hall and press Add Hall.

The hall needs a Name, a Abbreviation, connect it to correct Venue, set Number of tickets (hall capacity) and Configuration name. It is furthermore possible to set a admin name, only visible in Box Office for administrators. 

In the tab Configurations, you can edit the name of created configurations and delete them. A configuration will be deleted when the switch is set to Yes and the user press Save.

In the Entrance tabs, entrances can be created and that can be connected to seats in the hall view. It is also possible to change name on already created entrances.

There is a dedicated tab for Translation of the Venue name.


  • Backdrop image are only used for numbered halls.
  • If Is numbered is set to Yes (only for numbered halls), it is here possible to set if seat numbers should be shown on the seat in boxoffice sales view or not.

Edit a hall

In Administration - Venues - Venuesit is possible to change name and adress.

In Administration - Venues - Halls, it is possible to change name, change configuration name, delete configuration, add, edit and delete entrances and change capacity in unnumbered venues.

In event it is possible to make changes on the hall that only applies for that specific event.

Unnumbered hall

Change capacity


To change capacity in a unnumbered event navigate to sales view and press Edit in the lower right corner. Set a new capacity and press Save.


Numbered hall

To make changes in a event navigate to sales view, mark some seats and press Edit in the lower right corner.


Add seat notice

A seat notice is visible in box office sales view, in the buying process online and on the ticket. Add it by pressing Edit input a notice (e.g. "restricted view") and press Save.

Change price zone and entrance

In the same view it is possible to change Price zone and Entrance on selected seats. This is made in the same way as you add a seat notice. 

If you want to add a price zone in a already created event, you would first change it in the sales view, then navigate to edit event (Administration - Events - Dates or by holding the ctrl key and press the Edit button), go to Hall & prices and add a new price to the newly created price zones. 

NOTE! It is not possible to select seats in a price zone that don't have any prices connected to it.

Remove seats

The last thing you can do in the hall view is to permanently remove seats from the event. These seats cannot be created again when removed so in most cases it makes more sense to block them instead av deleting them.

Copy or create new configuration

It is possible to create a new configuration from the changes made above or copy them to other configurations or events.

Copy configuration

Navigate to sales view and make the desired changes. Choose if all seats should be copied (other event specific changes will be override) or if you only want the copy to apply for specific seats, mark those seats.


Press the cogwheel to the left of the number that indicates number of selected seats and in the dropdown menu choose Copy configuration.


  • All seats or selection: Choose if the copy should apply to all seats or only selected.
  • Choose what to copy: Choose what settings that should be copied.
  • Choose where to copy: Choose which event that the settings should be copied to.

Create new configuration


Make the desired changes and choose New configuration in the cogwheel. Set a name for the configuration and press Save. The new configuration is now created and can be used next time a event is created.