Updating scanner with the new Tixly Scanner app

This article is a guide on how to download and install the Tixly Scanner app from Google Play Store. Some devices may have Google Play Store inactivated, the article also explains how to reactivate it on the device if necessary. 

The scanner app for handheld scanners is now hosted within Google Play Store and therefore we do not recommend deactivating Play store after activating it. 

Google play store account we recommend to register a google account to a generic email that is not connected or password protected by a single person. We recommend using a general one, f.ex. boxoffice@tixly.com. One google account can be used on multiple devices. 

Enable Google Play Store 

Installing Tixly Scanner app


Enable Google Play Store

  1. Swipe down from the top of the screen to open the notification panel.


  2. Swipe down again and look for a gear-shaped icon labeled "Settings" and tap on it. This will open the Settings menu.


  3. In the Settings menu, scroll down and locate the "Apps" or "Application Manager" option. Tap on it.


  4. Depending on the device's manufacturer and software version, you may need to tap on "All Apps" or "All Applications" to view all installed apps.


  5. Scroll down the list of apps and locate "Google Play Store." Tap on it to open its details.


  6. If the Google Play Store is disabled, you will see an option to "Enable" it. Tap on this option to reactivate the Google Play Store.


  7. Follow any on-screen prompts or confirmations to enable the Google Play Store.


Installing the Tixly Scanner app from Google Play Store:

  1. Once the Google Play Store is reactivated, press the "Open" button in the same window.
    This will open Google Play Store


  2. In the Google Play Store, tap on the search bar at the top of the screen.


  3. Using the on-screen keyboard, type Tixly Scanner app and press the search icon or enter key.
  4. The search results will display various apps. Look for Tixly Scanner app in the search results.



  5. Once you find the Tixly Scanner app tap on install.
  6. Review the permissions required by the app and tap on "Accept" or "Allow" to proceed with the installation.
  7. The app will begin downloading and installing on your device. The progress will be indicated by a download bar.
  8. Once the installation is complete, you will see an "Open" button. Tap on it to launch the Tixly Scanner app for the first time.



By following the steps outlined in this document, users can reactivate the Google Play Store on their Android device with no apps visible on the home screen and install the Tixly Scanner app from the Google Play Store. Reactivating the Google Play Store ensures access to a wide range of apps and services, while installing the Tixly Scanner app provides users with a specific application for scanning purposes.